Privacy Policy
At Marakiib.com, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your information when you use our platform to rent or list vehicles.
1. About Marakiib
Marakiib.com is an intermediary platform based in the Hashemite Kingdom of Jordan, established in 2018. It connects vehicle owners (sellers) with renters (buyers) for car rental services. The platform facilitates secure communication, online payments, and charges a commission for completed transactions.
2. Information We Collect
- Personal Information: name, phone number, email, and identification documents for verification.
- Account & Usage Data: login details (encrypted), communication history, and saved preferences.
- Transaction Data: booking details, payment records, and commission calculations.
- Technical Data: device information, browser, IP address, cookies, and log files for security and analytics.
3. How We Use Your Information
- To process and manage vehicle rental transactions.
- To verify user identities and prevent fraudulent activity.
- To facilitate secure electronic payments.
- To communicate with users regarding bookings or support.
- To comply with Jordanian laws and regulations.
4. Sharing Your Information
We do not sell or trade your personal data. Some information may be shared with trusted partners, including:
- Payment gateways to process secure electronic transactions.
- Service providers (hosting, security, analytics) under confidentiality agreements.
- Legal authorities if required to comply with the law.
5. Cookies
We use cookies to enhance your experience, remember preferences, manage sessions, and analyze website performance. You may disable cookies in your browser, but some features may not function properly.
6. Data Security
All personal and payment data are protected using industry-standard encryption. Access is restricted to authorized personnel only.
7. Your Rights
You have the right to:
- Access and review the information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent to certain types of processing.
- Object to the use of your data for non-essential purposes (like marketing).
To exercise your rights, contact us at privacy@marakiib.com.
8. Policy Updates
We may update this Privacy Policy periodically. All changes will be posted on this page with the updated effective date.